How UK Buyers Use MuleBuy

Many UK buyers use purchasing agents such as MuleBuy to access products from overseas marketplaces that do not ship directly to the UK. Understanding how this process works helps buyers avoid confusion and set realistic expectations.

This guide explains how UK buyers typically use MuleBuy, from placing an order to receiving a parcel.

📄 How MuleBuy works for UK buyers

MuleBuy operates as a purchasing agent rather than a direct seller. UK buyers provide product links and instructions, and the agent places orders on their behalf.

In most cases, the process involves:

  • Submitting product links from overseas marketplaces

  • Paying for the item and domestic delivery to the agent’s warehouse

  • Optional quality control (QC) checks

  • Choosing an international shipping method to the UK

📦 Ordering and quality control

Quality control images are provided as a reference only. They are intended to show:

  • General condition

  • Colour and visible details

  • Obvious defects, if present

QC images do not guarantee product quality or accuracy. Buyers remain responsible for deciding whether to proceed with shipping.

🚚 Shipping to the UK

After items arrive at the warehouse, buyers select:

Delivery times vary depending on carrier, customs processing, and seasonal demand.

⚠️ Buyer responsibility

UK buyers remain responsible for:

  • Product selection and sizing

  • Import suitability

  • Customs duties and VAT

  • Understanding delivery timelines

Using MuleBuy does not remove buyer responsibility—it changes how purchases are processed.